Contact Us
Whether you’re a council, housing association, or property manager in need of responsive drainage services, Flow3Drains is here to help.
Quick Contact
(Available Monday to Friday, 9am–5pm)
(For quotes, emergency response, or general enquiries)
- Monday–Friday: 9:00am – 5:00pm
Emergency callouts: Available by prior agreement
Office Address
48 Victoria Industrial Park, Dartford, Kent, DA1 5AJ
Speak To Us
Our team is ready to respond quickly, professionally, and with minimal disruption to your tenants or operations. Let’s discuss how Flow3Drains can support your responsive repair needs with a service you and your tenants can rely on.
Our team is ready to respond quickly, professionally, and with minimal disruption to your tenants or operations.
Are you a council procurement officer, housing association rep, or facilities manager looking for a reliable contractor? We specialise in ongoing contracts and one-off works for social housing portfolios across London and the South East.
How do I request a drainage callout?
You can reach us by phone or email, or use the contact form on our website. Be sure to provide your address, the nature of the issue, and whether it’s urgent—we’ll get back to you promptly.
What should I do in a drainage emergency?
Call us immediately. Avoid using the affected facilities, and try to keep the area clear of people or belongings. Our team will aim to attend as quickly as possible.
How soon will I get a response?
We typically respond to enquiries within 1 working hour. Emergency callouts are prioritised, and we can often attend the same day.
Can I book a survey without committing to repairs?
Yes, our CCTV surveys are available as standalone services. We’ll provide a full report, and you’re under no obligation to proceed with the repairs.
Do you offer free consultations?
We can often provide guidance and initial estimates for free via phone or email. For more accurate pricing, especially on larger works, a site visit may be necessary.
What payment methods do you accept?
We accept BACS transfers. Payment terms may vary depending on the size and type of work—details will be outlined in your quote.
Can you work around tenant availability?
Yes. We frequently coordinate with housing officers, tenants, and caretakers to access properties at convenient times and with minimal disruption.
What details should I provide when contacting you?
Please include your name, site address, nature of the issue, urgency level, and a contact number. Photos or videos can also help us assess the situation faster.
Where is your business based?
We’re a family-run company based in the South East, serving clients across London, Kent, Essex, and surrounding regions. Our central location allows us to reach most areas efficiently.
Need a drainage partner you can rely on?
Whether you need urgent assistance or want to plan future maintenance, we’re here to help. Every service is delivered with care, attention to detail, and a deep understanding of social housing and council standards.
Flow 3 drains
Responsive drainage solutions for councils, housing associations, and commercial properties — trusted for over 25 years.